You have 14 days from delivery to return or exchange your product. You can find more information in Returns and Refunds.

It'svery easy to buy a made to measure product online:

1.Choose the product from the collection which you want to buy (note the style name)
2.Contact our customer service or throw Whatsapp (+39)351 66 70 444
3.Ask all you need: you will receive assistance from our customer care who will guide you through all the process of creation.

Paolo Moretti makes international shipments to more than 62 countries of the World. We make support during the process of choosing and acquiring the product for our clients spread in all the World.

You can find out more about us from our certified on Trustpilot.

You can also read about us on our site. It's an Italian family who has been handing down this work for generations.

All products are Made in Italy by specialized tailors and fur professionals. Paolo Moretti's collection is made using high-quality materials, design and hand-made work.

Paolo Moretti grants that all products have overdone strict control and standards of responsability for the social and enviromental sustainability on the international level. We ensure our personal commitment to the ethical and sustainable questions in all our operations. Our authenticity means respecting high level raw materials and performing savoir-faire by our artisans.

The cost of the shipping of the return of the purchased product is on the client expenses. Paolo Moretti do not refund any costs of the return shipping or for the packaging of this return.

The promotions are valid for a limited time period and cannot be used in conjunction with one another or to purchase items from collections excluded from promotions.

Paolo Moretti reserves the right to end promotions or change their terms and conditions at any time.

Unfortunately online it is not possible to change the shipping address once an order that has been completed.

Contact the customer service for special needs, we will be ready to help you!

We are open from Monday to Saturday from 10 am to 7 pm.
We are located in the storic center of Milan.

Whatsapp with us: send a message at (+39)3516670444 our customer care team who will be happy to answer all your questions from Monday to Saturday from 10 am to 7 pm.

Send us e-mail: write your request and personal details to info@paolomoretti.shop or just fill the contact module.

Come to visit us! We are located on Passaggio Duomo 2, Milano. You can find the Atelier Paolo Moretti on the third floor of the elegant and historical building in the center of Milan.